All property owners and occupants are responsible for maintaining their properties in accordance with certain standards. These standards are designed to protect the environment and maintain the appearance and property values within our city.

The Code Compliance Division is responsible for ensuring that all existing residential and non-residential structures and premises meet the minimum requirements and standards set forth in the International Property Maintenance Code, as adopted by the City Council. 

All issues involving criminal activity should be directed to the Police Department at 678-382-6900. For issues that may result in immediate harm to yourself, others, or property, please dial 9-1-1 immediately.

You may submit requests or file complaints by visiting the Central Square website.

Remember to write down your request number. You will be able to access all previous requests you have submitted.

You may also send an email or call 678-382-6890.

Please note: the City of Dunwoody does not oversee sanitation services. Please contact DeKalb County Sanitation Services regarding residential or commercial sanitation services.

When reporting a concern, please have the following information ready:

Please keep in mind that all complaints are public record and subject to the Georgia Open Records Act. Persons reporting a concern are not required to provide their name or contact information unless they wish to be contacted by our compliance official for follow-up information.

Please watch out for fraudulent emails targeting residents and businesses with planning-related applications, including zoning cases, variance requests, and special administrative permits. We've seen scammers posing as City staff send fake invoices and request payment by electronic wire transfer—a major red flag, as the City never uses wire transfers for these matters. Other warning signs include messages claiming to be from the Planning Commission (which does not send direct correspondence), misspellings, and email addresses ending in “usa.com,” which are not valid City domains. Do not open attachments or send any funds. If you receive a suspicious message or have questions, please call 678-382-6757.