One of the most common calls for service for the Dunwoody Police Department is a security alarm call. In 2012, officers responded to 4,317 alarm calls, which was an increase of 6.3% when compared to alarm calls in 2011. Alarm calls consume a great deal of resources and the majority of them are false. This ongoing problem of false alarms is a drain on the department’s limited resources and is costly to the residents and business owners in Dunwoody.
On January 28, 2013, the City of Dunwoody adopted an ordinance amending Chapter 24 of the City Code by adopting regulations governing false alarms in the City of Dunwoody. Listed below is the adopted alarm ordinance as well as the resolution adopting the false alarm fee schedule.
2013 Dunwoody False Alarm Ordinance
2013 Dunwoody False Alarm Resolution
All residential and commercial alarms must be registered and a permit will be issued. There is no registration cost for residential alarm users. However, there is a $25.00 charge for commercial alarm users. This registration must be renewed annually. Fire alarms and medical alarms are excluded from this registration requirement.
The City of Dunwoody has contracted with a third party vendor, Public Safety Corporation, which utilizes its own comprehensive tracking and billing system called CryWolf®, to implement and manage our false alarm program. CryWolf ® has created a web portal for the City of Dunwoody to process registrations, renewals and payments.
to register your alarm online or call 866-889-2365 to register by phone.
The Alarm Administrator for the Dunwoody Police Department is Lt. William Hegwood. Please contact Lt. Hegwood at 678-382-6904 or by Email at firstname.lastname@example.org if you have any questions regarding alarm registrations or the alarm ordinance.